TECHNOLOGY

Bank of America app users need not panic if their balance has dropped to $0

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Bank of America app users need not panic if their balance has dropped to $0

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It’s outage season folks and it’s not just T-Mobile and Verizon that are down. Bank of America is also experiencing some issues and what makes this particular disruption scary is that the bank’s website and app are falsely showing balances of zero to some account holders, while others can’t even access their accounts.Bank of America has acknowledged the issue and in a statement given to The Verge, it said that the problem has largely been fixed.

Matt Card, Bank of America media relations, October 2024

The outage seems to have started shortly before 1PM ET, based on data from monitoring site Downdetector. Users flocked to social media websites like X and Reddit to report that they were either not able to log in to their accounts or being shown an incorrect balance, which was zero in most cases. Oddly enough, the amounts that customers owe was displayed accurately. 

This is a developing story…



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