After four hours of using soda can fragments to clean out the hinge, the owner of the phone was finally able to open the device flat. But with the bristles in pieces and removed from the device, the chances that debris will enter the phone and damage the internal screen have increased. Explaining the technique he used, ahmed1smael wrote, “The seal goes along the hinge on both sides. I checked the side that has more glue substance coming out to identify the broken side. I then carefully used thin plastic and cut up soda can pieces to search and take out the threads and the plastic seal.”
After cleaning out the bristles and adhesive from the Galaxy Z Fold 4 hinge, this Redditor could open his device flat
He says that Samsung keeps denying that the adhesive used for the bristles stops working leaving the bristles to get caught in the hinge. He also warns those Galaxy Z Fold 4 users having the same issue to take the problem to Samsung Warranty instead of trying to copy what he did. “Please use the warranty and defend your case and don’t give up,” the Redditor writes. “This is a manufacturer defect.”
Samsung doesn’t believe that the problem is their responsibility. As Rocket 3431 said on Reddit, “Yeah I have the same issue and they want to charge me to repair. This is absolute BS. This phone is not worth the hassle. Counting down the days till it’s paid off and can upgrade back to a slab. The old note 9 In my drawer looks so tempting.” Several Redditors said that Samsung refused to repair their Galaxy Z Fold 4 under warranty because of incidental scratches or a chip on the charging port that had nothing to do with the issue.