We recently published a guide on how to fix a frozen iPhone and this guide will show you how to fix a frozen Android phone. If your Android device has suddenly become unresponsive, there are several workable solutions to restore its normal function. It can be a frustrating experience when your Android phone is frozen or unresponsive, but fortunately, there are several ways to tackle and solve this problem by restarting your device.
We’ve crafted this comprehensive guide to help you identify, investigate, and ultimately resolve the underlying issues that cause your Android phone to freeze or become unresponsive. Remember that although the problem may seem big, the solution is often simple and easy to implement.
This guide will help you determine if the problem is software-related, such as a troublesome app or system glitch, or a more complex hardware issue. We provide a step-by-step troubleshooting process to hopefully resolve the issue. Our goal is not only to return your Android phone to a functional state but also to provide you with the understanding and skills to prevent and address such issues in the future. ”
Quick ways to fix a frozen Android phone
Step 1: Reset the software
The first and easiest thing to try is to perform a soft reset on your Android phone. This is usually accomplished by holding down the power button for about 10-15 seconds. The exact method can vary from phone to phone but generally, this will force your device to restart. Once it restarts, you can see if it works again and if that fixed the problem.
Step 2: Charge your phone
Another reason why your Android phone is frozen and unresponsive is that the battery is drained, and you may need to charge it. Connect your phone to the charger and wait for a few minutes to see if anything happens. If your phone remains unresponsive, try using a different charging cable and wall adapter, or try charging it from a computer USB port. It is recommended to charge it for at least 30 minutes to see if this fixes the problem
Step 3: Boot into safe mode
If a soft reset won’t work, you can try to boot your phone to safe mode. This will disable any third party apps that might be causing the problem.
- Press and hold the power button until the power options menu appears.
- Press and hold the “Power Off” option.
- You will be asked to restart your phone in safe mode. Click OK.
If your phone works fine in safe mode then it’s possible that an app you installed is causing the problem. You can uninstall apps one by one to find out which one is the culprit, or perform a factory reset to start over.
Step 4: Wipe cache partition
If booting in safe mode does not fix the problem, you can try wiping the cache partition of your phone. This can fix problems caused by corrupted files.
- Turn off your phone.
- Press and hold the Volume Up and Power buttons simultaneously until the device vibrates and the Android recovery screen appears (the key combination may differ depending on the phone model).
- Use Volume buttons to navigate to “wipe cache partition” and use the Power button to select it.
- After the process is complete, select “reboot system now”.
Step 5: Factory reset
If none of the above steps work, you may need to perform a factory reset. This will erase all data on your phone, so it’s a good idea to backup any important files before proceeding.
- Back up your data.
- Turn off your phone.
- Press and hold the Volume Up and Power buttons simultaneously until the device vibrates and the Android recovery screen appears (the key combination may differ depending on the phone model).
- Use Volume buttons to scroll to “Wipe data / factory reset” and use the Power button to select it.
- Select “Yes” to confirm.
- After the process is complete, select “reboot system now”.
If your phone is still frozen or unresponsive after trying these steps, then it might have a hardware problem. In this case, you should contact the manufacturer or a third-party repair shop who might be able to help you fix the problem. We hope you find this guide on how to fix a frozen or unresponsive Android phone helpful. If you have any comments, suggestions or questions, please let us know in the comments section below. You can find more tips on how to repair your device on the Google website.
Image credit: Honor Binay
Filed under: Android News, Guides, Mobile Phone News
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