Making matters worse, those T-Mobile subscribers who added another service like Disney+ to their free Hulu On Us with ads will have to remove the add-on service or lose the free Hulu On Us with ads perk. So to put it succinctly, if you’re a T-Mobile subscriber eligible for free Hulu, you get the streamer with ads and no add-ons or you get bupkis.
T-Mobile customers are getting warned that they must get rid of their Disney+ add-on or lose their free Hulu perk. | Image credit-The Mobile Report
You might think that this is T-Mobile‘s fault but most likely Hulu would rather count the revenue from the ads served up on the free tier of service instead of the $9 it costs to upgrade to ad-free streaming.
T-Mobile plans that offer Hulu On Us with ads include Go5G Next and grandfathered plans that had Netflix Standard before T-Mobile made its changes earlier in the year. T-Mobile‘s internal documents also note that those who added Disney+ to their free Hulu service will receive an email from Disney. Actually, that email has already been spotted. It warns T-Mobile subscribers that if they do not remove the Disney+ add-on from their Hulu On Us with ads service, they will end up with a Disney Bundle Duo plan and will be billed by Hulu. Forewarned is forearmed.
The changes will start tomorrow, December 4th but existing customers won’t have to take any action until January 7th. It’s amazing how complicated these perks have become.