Thousands of iPhone owners who use AT&T cannot make calls, send messages, or use data, with the company experiencing one of the worst disruptions in a while.
As of 6.21 PM EDT, there were approximately 5,300 complaints on the outage monitoring website Downdetector.
The outage mostly affects the Southeast, with iPhones going into the SOS mode, per The Mobile Report. That’s not to say the problem is exclusive to iOS.
Phones that support satellite connectivity, such as the recently released Pixel 9, have switched to satellite mode. Some iPhones are also showing the satellite icon.
AT&T has acknowledged the problem, revealing it was caused by a critical failure at a switching center. A lack of connectivity isn’t the only headache it has caused. Other issues that have popped up include the inability to issue new SIM cards and service delays.
AT&T management is having a hard time keeping up with the number of calls they are receiving and many users said they were quoted wait times of hours.
This is a developing story…