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Learn how to build RAG chatbots – complete workflow

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Learn how to build RAG chatbots – complete workflow

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if you’re looking to build a wide range of AI chatbot you might be interested in a fantastic tutorial created by James Briggs on how to use Retrieval Augmented Generation (RAG) to make chatbot’s more efficient and predominantly faster. This article aims to provide an overview of RAG, focusing on its implementation using Nemo Guardrails, and how it can be used to create chatbots quickly and efficiently.

Retrieval Augmented Generation is a method that combines the best of both worlds from retrieval-based and generative models. It leverages the power of language models (LMs) and a vector database to create a pipeline that can generate responses in a chatbot. This method has been gaining traction due to its ability to provide more nuanced and contextually accurate responses compared to traditional methods.

Nemo Guardrails

Designed for conversational systems that utilize Large Language Models (LLMs), NeMo Guardrails is an open-source toolkit aimed at the effortless incorporation of programmable guardrails. Known simply as ‘rails,’ these specialized techniques manage the output from a language model in various ways. They can follow predetermined dialogue paths, avoid discussing political topics, respond to user-specific requests in particular ways, employ distinct language styles, and even extract structured data.

Currently in its alpha stage, the toolkit encourages active community participation for the advancement of secure, reliable, and universally accessible LLMs. While the examples in the documentation aim to guide beginners through the nuances of NeMo Guardrails, they are not intended for deployment in production settings.

How to construct RAG chatbots

For the full documentation and code kindly provided by James Briggs jump over to his official website.

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Traditionally, there have been two main approaches to implementing RAG in chatbots. The straightforward process where the chatbot retrieves relevant information from the database and generates a response. On the other hand, the other approach involves a more complex process where the chatbot not only retrieves information but also learns from past interactions to improve future responses.

However, both these approaches have their limitations. While the first is simple, this may not always provide the most accurate or contextually relevant responses. The second approach, while more sophisticated, can be time-consuming and computationally intensive.

Faster and more efficient method

This is where the Guardrails approach comes into play. The Guardrails approach is a faster and more efficient method of implementing RAG. It allows for quicker tool triggering without the need for an initial LM call, thereby speeding up the response time of the chatbot. This approach is particularly beneficial in scenarios where the chatbot needs to provide immediate responses, such as customer service or emergency response situations.

Implementing RAG pipelines with Guardrails involves a series of steps. First, the chatbot retrieves relevant information from the vector database. Next, the embedding model is used to convert this information into a format that the LM can understand. The LM then generates a response based on this information. The Guardrails approach ensures that this process is carried out quickly and efficiently, without compromising on the quality or relevance of the response.

RAG vs non-RAG

A comparison of RAG and non-RAG responses reveals the superiority of the former. RAG responses are generally more nuanced and contextually accurate. They are capable of understanding the user’s intent and providing a response that is not only relevant but also personalized. Non-RAG responses, on the other hand, tend to be more generic and may not always accurately address the user’s query.

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The use of Retrieval Augmented Generation, particularly with the Guardrails approach, can significantly enhance the efficiency and effectiveness of chatbots. By leveraging the power of language models and vector databases, RAG allows for the creation of chatbots that can provide more nuanced and contextually accurate responses. Whether you’re a seasoned AI developer or a novice in the field, understanding and implementing RAG can be a game-changer in your chatbot development journey.

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