Samsung Galaxy S10 | Image credit — PhoneArena
A recent Samsung update has reportedly caused significant problems for owners of older Galaxy devices, particularly by trapping their phones in an endless bootloop cycle, forcing them to perform a factory reset. This issue has sparked widespread concern among users, who have taken toReddit to voice their complaints and seek solutions.
- S10 Lite
- S10e
- S10
- S10+
- S10 5G
- Note10
- Note10+
- Note10+ 5G
The Samsung Galaxy Note 10 and Note 10+ have also been reported to be impacted by this bootloop. | Image credit — PhoneArena
Why is this happening and how to fix it
The root cause of this bootloop problem appears to be an update to the SmartThings Framework app. If you happen to own one of these older Galaxy models and have not yet updated your phone, it’s strongly recommended to turn off automatic app updates in the Galaxy Store settings to avoid encountering this issue. Unfortunately, if your phone has already been impacted and is stuck in a bootloop, a factory reset seems to be the only way to regain functionality.For those unfamiliar, factory resetting a phone without being able to access the settings menu might seem complicated, but it’s actually a fairly straightforward process. To do this, you need to press and hold both the power button and the volume up button simultaneously for about 7 seconds. Then, release the power button while keeping the volume up button pressed. This action will bring up the reboot menu, from where you can select the option to factory reset your device. However, if visuals are easier for you, here is a very helpful video that you can follow.
Always remember to backup
This news definitely makes me a bit wary of automatically installing updates in the future, even for trusted brands. It also serves as a reminder that even devices from well-established brands like Samsung can encounter unexpected software issues. It should be noted that Samsung has not yet acknowledged this issue.